Privacy policy

1. General Provisions

This Privacy Policy (hereinafter the Policy) defines how maxima-decor.com (hereinafter the website) will store and use information about you. This applies to the entire website. This Privacy Policy describes what data is transmitted by FOP DEDYUSHEVA OLENA IVANIVNA and third parties when you visit maxima-decor.com, as well as the manner in which FOP DEDYUSHEVA OLENA IVANIVNA uses and stores this data. Any data voluntarily provided by the users of the maxima-decor.com website to FOP DEDYUSHEVA OLENA IVANIVNA is stored as securely and carefully as possible and will not be used in any other way than that stated in this Privacy Policy. FOP DEDYUSHEVA OLENA IVANIVNA consistently respects your privacy. Our website is designed so that you can visit it without having to identify yourself or disclose any of your personal data. Once you decide to provide us with any personal information, you can be confident that it will be used only in accordance with this Privacy Policy. For your security, we operate in accordance with the Law of Ukraine "On Personal Data Protection".

When processing your personal data, we rely on your prior consent for the corresponding processing. When you provide your personal data through the Website’s functionality, you acknowledge this Privacy Policy by marking the special checkbox next to the “Agree” or “Confirm” field, and you also agree that your Personal Data will be collected, stored, compiled, and used in other ways provided by the legislation on Personal Data Protection. You also confirm that if your Personal Data, which you provide to us, is entered and used in another way within the Website’s functionality belonging to any third party, all consents and approvals of the third party necessary for such processing have been lawfully obtained by you. By using third party information, you confirm that you are able to prove upon our request that this information was obtained and is used by you on legal grounds. Otherwise, please refrain from using personal information of third parties on our Website.

2. Purpose of Collecting and Processing Personal Data or Why Do We Need Your Personal Data?

We collect and process the personal information of our Buyers and website visitors (collectively hereinafter for convenience “users”) solely with their voluntary consent and for the following purposes:

To fulfill orders for the Goods offered for sale on our website, including processing payment and delivery of the ordered goods;
When you fill out the registration form on the website – to simplify the future order placement process and save your time by avoiding the need to re-enter your personal data;
To protect and/or enforce legal claims regarding the purchased goods or provided services;
To conduct market research and analyze demand, the range of products on the website and user preferences, including:

- Adjusting our services and product assortment according to users’ needs;
- Providing individual offers, recommendations and optimizing search results, including based on previous views and/or orders by users;
- Understanding your needs regarding the Goods offered for sale on the website, and providing you with better service;
- Improving our products and services based on your feedback and input.

3. What Information Do We Collect and by What Methods?

We collect the following information:

If you order a product or register on the website, we receive your:
- Surname, first name, patronymic and contact information, including phone number, email address (if provided) for contact and order confirmation, residential address or the address of the postal service branch for delivery of the ordered goods.
- Date of birth – to provide you with individual offers, discounts, etc., if such are offered by the Seller on the occasion of the user’s birthday.
- Email address (if provided), if you wish to receive our news or desire to receive feedback.
If you simply visit our website, we use Cookies.
Cookie – is a small text file that is downloaded to your device or read by the browser (for example, a computer, laptop, or smartphone) when you access certain websites. Almost every website uses cookie technology to optimize the design and functionality of the site. Cookies also make your interaction with websites more secure and faster, as they can remember your personal settings (for example, login or language), sending the information back to the website containing the cookies or to another website to which it belongs (third-party cookies) upon repeated visits from the same device.

During your visit and use of our Website solely for informational purposes, i.e. if you do not register, place an order or otherwise provide us with information, we collect only the personal data that your browser transmits to the server, which is technically necessary for displaying the Website and ensuring its stability and security. Technical data obtained from your browser is deleted after the session ends. For more information, see the Cookies information here.
When filling out the registration form for craftsmen and construction specialists – to verify that you are indeed professionally engaged in the use of paint products in your professional activity, so that you can receive special promo offers, discount promotions, test sets, etc., if such provision is envisaged by the seller or manufacturer. In this case, some fields in this form are not mandatory, as stated on the form page you complete.
Personal data that we collect automatically also includes information that we may receive, though not necessarily, as a result of the Website’s interaction with social networks, if you have previously given us your consent for such processing. In some cases, the Website may offer sharing via social networks and other integrated tools (such as Facebook, YouTube, etc.), which allow sharing personal data from the Website. For additional information on the purposes and scope of data collection and processing related to sharing via social networks, please refer to the privacy policy of the respective social networks. We do not control these companies and are not responsible for how they use your personal data.

4. How Do We Use Your Personal Data?

Our representatives may contact by email, phone or mail people who have purchased a product from our website. This is part of our customer service procedure.

We provide your personal data to entities that process payments and provide logistics, delivery services (hereinafter - third parties) solely to the extent necessary for this purpose. At the same time, we have taken steps to ensure the protection of your personal data by agreeing with these third parties on mutual obligations in this regard.

We will send information about new products, special offers and services, or other information from FOP DEDYUSHEVA OLENA IVANIVNA and other companies that we believe may interest you, to your email address and phone, unless you ask us not to do so when registering as a user on the website.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or regular mail.

Any changes to the Privacy Policy will be published on this web page. This allows you to obtain information at any time about what data we store and how we collect and store it.

5. What Are Your Rights?

When providing us with personal data for processing, you have the following rights:

to request information regarding who processes your personal data;
to request a copy of your personal data that we have collected and are using;
to request correction of any incorrect personal data about you;
to request deletion of your personal data if its retention is not required by law or necessary for dispute resolution and claims;
under certain circumstances (for example, when the need to process certain personal data provided by you ceases) you have the right to request restriction of use of some or all of your personal data;
to withdraw your consent to data processing, after which data processing will cease and further collection will be prohibited;
to request the transfer of your personal data to third parties selected and specified by you, if we have the technical possibility;
to opt out of the use of your personal data by automated systems (for example, when marketing analysis of your preferences is conducted by certain software to form content, individual offers, or information about new products that may interest you);
if you have a complaint regarding any of our actions related to your personal data, you can contact us via the feedback form here or send a complaint to the appropriate authorized body for personal data protection.

6. How to Contact Us Regarding the Exercise of Your Rights Stated in this Policy?

You can exercise your rights regarding your personal data by contacting us as follows:

by filling out the feedback form here;
by sending us an email at manager@maxima-decor.com;
by writing to us at: FOP DEDYUSHEVA OLENA IVANIVNA, Ukraine, 4000, Sumy, H Kondratyieva St., building 4, apt. 6.

Please note that before providing information according to your request, we may ask you to provide additional data to confirm your identity.

7. How Long Do We Process Personal Data?

We process personal data only for as long as you are a user of our website, and for 36 months from the date of your last visit. After the specified period, we may send you a message requesting that you confirm your consent for the further use of your personal data by us. In case you refuse, your data will be deleted, except in cases where further processing is required to comply with our legal obligations or for other legitimate and lawful purposes.

8. Cases of Data Disclosure

Data is not disclosed to third parties and is not distributed without the user’s consent, except in cases provided by the current legislation of Ukraine and when such disclosure is necessary for the fulfillment of the terms of the agreement (for example, to delivery services, payment services) or for dispute resolution, claims, and legal protection.

9. Data Protection

In providing our services, we obtain information that allows us to detect and automatically remedy a wide variety of security issues.

We do everything possible to protect our users' data from alteration, disclosure, or destruction:

We use encryption to ensure data confidentiality during transmission;
We continuously improve methods of data collection, storage and processing to prevent unauthorized access to our systems;
We restrict our employees’ access to personal information.

We employ a comprehensive data security program that includes commercially reasonable administrative, physical and technological security measures to protect your Personal Data from unauthorized access, use, unauthorized or accidental destruction, alteration or disclosure.

Although we take commercially reasonable precautions to ensure a level of security, we cannot guarantee absolute security of the information provided via the Internet or stored in our databases from criminal interference by third parties (hacking attacks).

We take appropriate technical and organizational measures to ensure that by default only the Personal Data necessary for each specific purpose is processed.

We are not responsible for all actions of our Users, but at the same time, we make commercially reasonable efforts to prevent unauthorized access to the Website or its use and undertake to promptly notify users of any such unauthorized access or use.

10. Changes and Amendments

We reserve the right to periodically make changes and amendments to this Policy and publish its new version on our website. We recommend that you periodically check this Policy on the website to stay informed about any changes to these rules. We may also inform you of any changes to these rules by sending an email or via the private messaging system of our website.